Why was Amazon sued to begin with? Believe it or not, it was the Kindle converter for documents. Amazon has developed its own converter (MobiPocket) to digitize all the documents, books, and magazines that are shown on Kindle. But the problem is that Amazon’s converter was making it difficult for people with disabilities to access any items other than super basic documents.
Furthermore, website compliance checkers cannot possibly identify every single barrier on a website that is in violation of the ADA. Some accessibility problems can only be found with thorough manual testing. Others can only be discovered through functional testing – people who have disabilities and/or use assistive technologies such as screen readers that systematically try out core website functions, such as filling out forms. If these kinds of testing aren’t carried out, it is likely that very significant barriers could go unnoticed, and the website would still not be compliant with the ADA.
The Americans with Disabilities Act (ADA) and, if the government entities receive federal funding, the Rehabilitation Act of 1973 generally require that state and local governments provide qualified individuals with disabilities equal access to their programs, services, or activities unless doing so would fundamentally alter the nature of their programs, services, or activities or would impose an undue burden.2 One way to help meet these requirements is to ensure that government websites have accessible features for people with disabilities, using the simple steps described in this document. An agency with an inaccessible website may also meet its legal obligations by providing an alternative accessible way for citizens to use the programs or services, such as a staffed telephone information line. These alternatives, however, are unlikely to provide an equal degree of access in terms of hours of operation and the range of options and programs available.

The U.S. Department of Transportation enforces regulations governing transit, which includes ensuring that recipients of federal aid and state and local entities responsible for roadways and pedestrian facilities do not discriminate on the basis of disability in highway transportation programs or activities. The department also issues guidance to transit agencies on how to comply with the ADA to ensure that public transit vehicles and facilities are accessible.
As I mentioned above, under each WCAG 2.1 principle is a list of guidelines, and under each guideline are compliance standards, with techniques and failure examples at each level. Some guidelines include only Level A items; others include items for multiple levels of conformance, building from A to AAA. At each stage, you can easily see what more you would need to do to reach Level AA or AAA. In this way, many websites include elements at multiple levels of accessibility.

ADA standards checkers are a place to start if you want to know more about the accessibility barriers in your digital properties. But a professional, qualified consultant can evaluate your website and apps more thoroughly, in both mobile and non-mobile environments. He or she will use the right combination of checkers, manual and functional testing, and expert judgment calls, to ensure your accessibility problems are found.
The most recent version was released March 11, 2002. The guidelines covered include WCAG 2.0—W3C Web Content Accessibility Guidelines 2.0, Section 508, and U.S. federal procurement standards. The program generates findings of evaluation results, giving step-by-step evaluation guidance, exhibiting results and information within the page and altering the presentation of web pages. It checks single pages automatically, as well as websites or groups of pages, including those with password protected or restricted pages. Supported formats include CSS, HTML, XHTML, PDF documents, and Images. Licenses are available for commercial and enterprise purposes.
×